User-Centered Design
Good products do not come from opinions in a meeting. This training covers how teams gather user needs systematically, turn findings into decisions, and disprove assumptions early rather than noticing them late.
At a glance
- Duration
- 1 day
- Format
- On-site or remote
- Language
- German or English
- Price
- On request
Default: one training day. Half-day and multi-day formats on request.
01Who it is for
Product, design and engineering teams that want to get closer to their users.
03Prerequisites
None.
02Afterwards your team can
- Run user interviews without leading the answer
- Separate observation from interpretation
- Translate findings into concrete requirements
- Test assumptions early and cheaply
Content
- 01User research: methods and realistic effort
- 02Running and analysing interviews
- 03Personas and jobs to be done – when they help
- 04Mapping customer journeys and pain points
- 05From insight to product decision
- 06Usability testing on a small budget
More trainings in this field
For teams that shape products: user research, prototyping and the psychological groundwork behind good interfaces.